Rent Direct UK

' The Complete online tenant find service '

Privacy

We absolutely respect your privacy. RentdirectUK Ltd is in process of being registered with the Data Protection Agency (number: awaiting no) and we do not sell, trade or share personal information with organisations or individuals not connected with the Service. This section explains what information is stored and how it is used. It should be read in conjunction with our User Agreement and Payment Terms.

1. Information that we collect and store
2. How we use this information
3. Security measures
4. Cookies
5. Retention of your information
6. Access to information


1. Information that we collect and store
We only collect, store or use information that we consider necessary for the purpose of providing the best service possible to all of our members. You are free to browse our website without providing any personal information to us.
Tenant and Landlords who wish to find a home or tenant respectively must register and provide us with their name does not have to be real, contact details and a secure password. We ask Tenants for further information including their employment details, wage, proof of identity. We store this information on our secure server.
We also hold all information related to specific housing requirements, including the size of property, location, rent demanded all updates, communications and ratings in connection with using the rentdirectUK service.


2. How we use this information
We check the accuracy of the information that you provide on registration and remind you of your obligations to provide accurate information to us. We may use the contact information you provide to contact you via email, fax, post or telephone regarding your registration, or any other matter that we consider relevant to your use of our Service.
We forward anonymous details of a rental housing request to a limited number of suitable private landlords only no estate agents. In the event that a landlord agrees to purchase our subscription, contact information is forwarded to the landlord concerned.
We may use any information we collect about you, including any information we may have obtained from your use of the Service, to resolve disputes, provide customer support, and troubleshoot problems.
We may disclose your personal data if we are compelled to do so by law, or in response to a valid, legally compliant request by a law enforcement or governmental authority. We may also disclose aggregated demographic and profile data (in which neither you nor any other individual is identified) to our commercial and marketing partners.


3. Security measures
To prevent unauthorised access, maintain accuracy of our records and to ensure proper use and protection of Your Information, we have put appropriate physical, electronic and managerial procedures in place.
We use the latest 256-bit SSL encryption technology to endeavour to ensure that sensitive data transmitted to and from our server cannot be accessed by external parties. We further encrypt all passwords and other sensitive information such as payment details. Our server is protected by a dedicated firewall and we operate strict internal policies with regard to accessing personal information. However, we cannot guarantee the security of any information or data which is transmitted over public or third party networks. Please note: you must ensure that your password remains secret.


4. Cookies
This website uses cookies to identify repeat visitors. We protect your privacy by only storing a simple ID number and token string that is only meaningful to this website. Your personal details, such as your name or phone number, are not stored in a cookie. You may set your computer browser to reject cookies but this may preclude your use of certain parts of the Service.


5. Retention of your information
We will retain your personal information only as long as is necessary for the purposes to which you consent under this Privacy Policy, after which we will delete it from our systems.

6. Access to information
Please contact us if you would like to know what information we are storing about you. We may ask for proof of identity before providing you with any information requested and reserve the right to refuse to provide information if identity is not established.
Any changes to this policy will be posted on this Website


7. Contact details
Contact details are exchanged only if both parties want them to be. We do not publicly display any contact details or other sensitive information on our site.